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1-800-279-5955
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630-908-5004
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Tartan Group Website
Rehab Exercise
Commercial Cardio & Strength Machines
Vibration Trainers
Exercise Benches
Table Top UBEs
Weights
Exercise Bands, Tubing & Stretching Exercisers
Exercise Balls & Storage
Hand & Wrist Exercise
Functional Trainers & Cable Columns
Combo Weight Carts & Storage Racks
Rebounders & Medicine Balls
Shuttle & Pilates
Mats, STEPS, Plyo Boxes & Yoga
Lower Extremity Exercise
Shoulder ROM Exercise
Misc Upper Body Exercisers
Agility Ladders
Modalities
Pain Relief Gels & Lotions
Hot, Cold & Compression
Electrotherapy & Ultrasound
Laser Therapy
Diathermy
Massage Therapy
CPM Devices
Whirlpools & Accessories
Mobility
Mobilization Belts & Straps
Parallel Bars
Training Stairs & Steps
Balance Exercise
Furniture & Traction
Wood Plinths & Electric Hi-Lo Treatment Tables
Traction & Inversion
Mat Platform Tables / Exercise Tables
Stools
Blood Chairs/Misc. Chairs
Utility Carts & Stands
Massage Tables & Chairs
Stand-In Tables
Work / OT Tables
Curtains & Screens
Weight Racks & Misc Storage
Waste Cans
Mirrors & Misc Furniture
Orthopedics
Rolls, Bolsters & Wedges
Pillows & Cushions
Lymphedema & Compress
Taping
Ankle, Foot & Heel Supports
Cervical Supports
Elbow Supports
Knee & Leg Supports
Lumbar & Back Supports
Neck & Shoulder Supports
Hand & Wrist
Maternity Supports
Sleep Support & Positioning
PPE & PT Supplies
Cleaning Agents, Hand Sanitizer & Air Deodorizers
Face Masks
Table & Headrest Paper
Exam Gloves & Wall Dispensers
Bed Sheets & Pillowcases
Exam Gowns, Shorts, Drapes
Towels, Blankets & Warmers
Pillows
Anatomical Charts & Models
Wound Care
Evaluation
Scales
Timers & Stopwatches
Dynamometers & Pinch Gauges
Goniometers
Clinical Evaluation Instruments
Work Conditioning
Pulse Oximeters & Blood Pressure Monitors
ADL Products
Wheelchairs
Patient Transfer Boards
Walkers
Canes & Crutches
Gait Belts
Overbed Tables
Misc Patient Aids
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Returns
All returns must have an RGA number (return goods authorization number can be obtained from our Customer Service Department). Please call 1-800-279-5955. All unauthorized returns are subject to a 15% processing fee for supplies and a 20% processing fee for products that ship via motor freight plus a $10 administrative charge.
FREE SHIPPING
: For Return items sold with "Free Shipping" or a flat rate shipping -- Customers are responsible for both the delivery and return shipping fees. NO EXCEPTIONS
All return shipping expenses are paid by the customer. Items must be returned within 30 days of receiving RGA number.
All returns and exchanges must be in original packaging and received in new and resalable condition. All returns subject to a 15%-20% restocking fee, depending on the type of product.
In the event that there is a non-functioning component to equipment that was shipped via motor freight, such as, but not limited to a treadmill, exercise bike or treatment table, and in order to mitigate unnecessary shipping costs and other expenses, the manufacturer may exercise their right to perform, at their own cost, a warranty repair and installation of the non-functioning component. If a customer still wishes to return the said product, they will be responsible for all shipping charges back to the manufacturer and manufacturer restocking fees.
No returns will be accepted after 30 days.
CUSTOM COLORED FURNITURE: Products that are specially-ordered such furniture (tables, chairs, stools, etc.) made in custom colors using our color charts,
ARE NOT RETURNABLE
.
Sorry, for health/hygiene purposes, we are unable to accept returns on items that are designed to be used against the skin, such as foot products, hand products and soft goods.
Products that require assembly are not returnable if they have already been unboxed and/or assembled. This includes, but is not limited to electric high-low treatment tables, strength stations, treadmills, ellipticals, exercise bikes, steppers, exercise cable systems (pulley systems), etc. The rationale is that these products cannot be sold as new once they have been unboxed and/or assembled. Tartan Group does not sell used equipment.
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