⚠️ CA RESIDENTS PROP 65 + SHIPPING INFO
Proposition 65 requires businesses to provide warnings to Californians about significant exposures to chemicals that cause cancer, birth defects or other reproductive harm. These chemicals can be in the products that Californians purchase, in their homes or workplaces, or that are released into the environment. By requiring that this information be provided, Proposition 65 enables Californians to make informed decisions about their exposures to these chemicals.
Are any businesses exempt from Proposition 65’s requirements?
YES. Businesses with less than 10 employees and government agencies are exempt from Proposition 65’s warning requirements and prohibition on discharges into drinking water sources. Tartan Group is exempt from Proposition 65 requirements as our business has fewer than 10 employees, however, we feel that it is important to warn CA residents of the possibility that some of our products may contain chemicals that cause cancer, birth defects or other reproductive harm.
More Specific Information about Businesses and Proposition 65:
Proposition 65 also prohibits California businesses from knowingly discharging significant amounts of listed chemicals into sources of drinking water.
Proposition 65 requires California to publish a list of chemicals known to cause cancer, birth defects or other reproductive harm. This list, which must be updated at least once a year, has grown to include approximately 900 chemicals since it was first published in 1987.
Proposition 65 became law in November 1986, when California voters approved it by a 63-37 percent margin. The official name of Proposition 65 is the Safe Drinking Water and Toxic Enforcement Act of 1986.
For More General Information About Proposition 65, please click the link below:
Most orders are shipped via FEDEX whenever possible, however, larger products are shipped via motor freight.
Shipping charges are prepaid and added to your invoice and based on shipping to a commercial address, such as a hospital or physical therapy office.
RESIDENTIAL DELIVERIES: IF YOU ARE SHIPPING TO A RESIDENTIAL ADDRESS, ADDITIONAL CHARGES APPLY. OUR FREIGHT CARRIERS DO NOT PERFORM HOME INSIDE DELIVERIES; WE ONLY OFFER THIS SERVICE TO BUSINESS ADDRESS DELIVERIES.
Motor Freight LTL (Less Than Truckload) Shipments - It is your responsibility to prepare and arrange for your own receiving, unpacking, assembly (if required), placement of merchandise and removal/disposal of debris.
Tartan Group covers the cost of this additional service:
Lift Gate Service - If your facility does not have a loading dock, a special truck with a hi-lo platform will be dispatched to make the delivery in order to bring your product(s) down to street level.
You may, however, request to include these additional services (PLEASE CALL 800-279-5955 TO ADD ONE OR BOTH SERVICES TO YOUR ORDER).
24 Hour Advance Notice (ADDITIONAL COST $25) - Where the trucking company calls you in advance to notify you of when they will deliver the product(s). Warning, this added service can slow down your order between 1-3 days.
Inside Delivery (ADDITIONAL COST $125) - Where the trucker brings your merchandise within the first threshold of the building. IMPORTANT: You must be sure that your doorway will accommodate the size of each product or else the driver cannot perform the inside delivery.
Please allow up to 4-6 weeks delivery time for furniture, mats, capital equipment & any products with custom colors. Please also allow up to 10 days transit time when products ship via motor freight from either our manufacturer vendors' warehouses or from our own IL warehouse.
Please call Tartan Group at 1-800-279-5955 for shipping quotes and estimated lead times. WE DO NOT GUARANTEE EXACT TRANSIT TIMES OR EXPECTED DELIVERY DATES for the obvious reason that too many variables can cause conflicts. We can only convey an estimated time to ship based on info conveyed to us by our vendor partners.
IMPORTANT: CUSTOMERS ARE RESPONSIBLE FOR ANY RE-DELIVERY FEES or RE-DIRECT FEES TO AN ADDRESS OTHER THAN WHAT IS STATED AS THE SHIP-TO ADDRESS ON YOUR ORDER.
ORDER CANCELLATIONS OR REFUSAL TO RECEIVE DELIVERIES: IF YOU CANCEL YOUR ORDER AFTER A PRODUCT HAS ALREADY SHIPPED TO YOU OR YOU REFUSE TO RECEIVE YOUR DELIVERY, YOU ARE RESPONSIBLE FOR ALL FEES INCURRED UP TO THAT POINT, WHICH INCLUDES, BUT IS NOT LIMITED TO: DELIVERY CHARGES, RETURN DELIVERY CHARGES, RESTOCKING FEES AND ADMINISTRATIVE FEES).
Damaged or short shipments must be reported within 48 hours of receiving the order.
Inspect all cartons for damage immediately upon receiving. If a shipment arrives damaged or if the box appears damaged, YOU MUST DO THE FOLLOWING:
Note damage on the delivery bill and have the driver sign it, acknowledging the damage.
Contact Tartan Group Customer Service within 48 hours of receiving shipment at 1-800-279-5955 to start processing an insurance claim. An order will be entered at that time to replace the merchandise.
Save the container and merchandise for inspection.