To Order: Call Us At: U.S.A. 1-800-279-5955 International 630-908-5004
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Richmar HydraTherm Moist Heating Units + HydraHeat Packs


$25.00 - $1,861.50 Sale Price: $1,461.50 - $1,861.50

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Richmar HydraTherm Moist Heating Units with or without Packs

Setting the standard for thermotherapy, the Richmar HyrdaTherm Units feature:

  • State of the Art Composite Heating Unit Preventing Rust
  • No Metal
  • Units with Hot Packs come with the following mix: 3 Standard, 3 Cervical, 3 Oversize & 3 Universal
  • Digital Thermostat Reading on Front Panel
  • Low Voltage Control - Energy Efficient and Safe
  • Tank Cleaning Required ONLY Twice a Year
  • Digital Low Water Sensor - Alerts when water is needed
  • Composite Dividers - 5 individual dividers with grab handles above water level for easy adjustments and cleaning.
  • Isolated Heating Element - Separated from the Hot Packs
  • 1-Year Warranty

Divider Rack System: Includes 3 clip-on shelves that can be attached to dividers in up to 4 different height levels for hot pack management and easy access to packs without needing tongs.

Traditional Rack System: Made of the same composite material as the Divider Rack System, it sits lower in the tank so that additional packs can be stacked on top. Tongs are utilized for hot pack removal (sold separately).

Richmar HydraHeat Packs

The Richmar HydraHeat Packs feature:

  • Durable and long lasting design
  • Lower temperature requirement due to more efficient heating resulting in decreased incidence of burns.
  • Bacteria- Resistant Material
  • Strong RF seal preventing leaking
  • Improved heat transfer to accommodate contours of each patient
  • Low heat loss polymer allowing for up to 45 minutes of treatment, compared to 20 minutes with conventional hot packs.
  • Moist Heat Deliverability
  • 1-Year Warranty


  • Dimensions: 30"W x 20"D x 33"H
  • Weight: Standard - 70 lbs.
  • Weight: Deluxe - 75 lbs.
  • Power: 120V
  • Power Consumption: 1000 Watts
  • Adjustable Temp Range: 120˚ - 160˚F
  • Safety Thermal Cut-Out Temp: 175˚ +/- 5˚
  • Digital Temp Control Accuracy: +/- 5%
  • Water Capacity: 18 Gal (68L) without hot packs


Please contact Richmar customer service at or call 888-549-4945.

Cut the 4 letter/digit code off of the HydraHeat pack and send back to Richmar Customer service with clinic mailing address to:

Attn: Customer Service
4120 South Creek Road
Chattanooga, TN 37406

Most orders are shipped via UPS whenever possible, however, larger products are shipped via motor freight.
Shipping charges are prepaid and added to your invoice.

Motor Freight LTL (Less Than Truckload) Shipments - It is your responsibility to arrange for your own receiving, unpacking, placement of merchandise and removal/disposal of product packaging. Tartan Group covers the cost of these two additional services:

  • 24 Hour Advance Notice - Where the trucking company calls you in advance to notifiy you of when they will deliver the product(s).
  • Lift Gate Service - If your facility does not have a loading dock, a special truck with a hi-lo platform will be dispatched to make the delivery in order to bring your product(s) down to street level.

You may, however, request to include this additional service for an additional $150 (PLEASE CALL 800-279-5955 TO ADD THIS SERVICE TO YOUR ORDER).

  • Inside Delivery - Where the trucker brings your merchandise within the first threshold of the building. IMPORTANT: You must be sure that your doorway will accommodate the size of each product or else the driver cannot perform the inside delivery.

Please allow up to 4-6 weeks delivery time for furniture, mats, capital equipment & any products with custom colors.

Please call Tartan Group at 1-800-279-5955 for shipping quotes and estimated lead times.

IMPORTANT: Customers are responsible for any shipping redirect fees.

Damaged Goods
Damaged or short shipments must be reported within 48 hours of receiving the order.
Inspect all cartons for damage immediately upon receiving. If shipment arrives damaged or if the box appears damaged, please do the following:

  • Note damage on the delivery bill and have the driver sign it, acknowledging the damage.
  • Contact Tartan Group Customer Service within 48 hours of receiving shipment at 1-800-279-5955 to start processing an insurance claim. An order will be entered at that time to replace the merchandise.
  • Save the container and merchandise for inspection.


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