Richmar HydraTherm Moist Heating Units + HydraHeat Packs

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$25.00 - $1,995.00

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Richmar HydraTherm Moist Heating Units with or without Packs

Setting the standard for thermotherapy, the Richmar HyrdaTherm Units feature:

State of the Art Composite Heating Unit Preventing Rust
No Metal
Units with Hot Packs come with the following mix: 3 Standard, 3 Cervical, 3 Oversize & 3 Universal
Digital Thermostat Reading on Front Panel
Low Voltage Control - Energy Efficient and Safe
Tank Cleaning Required ONLY Twice a Year
Digital Low Water Sensor - Alerts when water is needed
Composite Dividers - 5 individual dividers with grab handles above water level for easy adjustments and cleaning.
Isolated Heating Element - Separated from the Hot Packs
1-Year Warranty

Divider Rack System: Includes 3 clip-on shelves that can be attached to dividers in up to 4 different height levels for hot pack management and easy access to packs without needing tongs.

Traditional Rack System: Made of the same composite material as the Divider Rack System, it sits lower in the tank so that additional packs can be stacked on top. Tongs are utilized for hot pack removal (sold separately).

Richmar HydraHeat Packs

The Richmar HydraHeat Packs feature:

Durable and long lasting design
Lower temperature requirement due to more efficient heating resulting in decreased incidence of burns.
Bacteria- Resistant Material
Strong RF seal preventing leaking
Improved heat transfer to accommodate contours of each patient
Low heat loss polymer allowing for up to 45 minutes of treatment, compared to 20 minutes with conventional hot packs.
Moist Heat Deliverability
1-Year Warranty

TECHNICAL SPECIFICATIONS:

Dimensions: 30"W x 20"D x 33"H
Weight: Standard - 70 lbs.
Weight: Deluxe - 75 lbs.
Power: 120V
Power Consumption: 1000 Watts
Adjustable Temp Range: 120˚ - 160˚F
Safety Thermal Cut-Out Temp: 175˚ +/- 5˚
Digital Temp Control Accuracy: +/- 5%
Water Capacity: 18 Gal (68L) without hot packs

WARRANTY INSTRUCTIONS:

Please contact Richmar customer service at customerservice@richmarweb.com or call 888-549-4945.

Cut the 4 letter/digit code off of the HydraHeat pack and send back to Richmar Customer service with clinic mailing address to:

Richmar
Attn: Customer Service
4120 South Creek Road
Chattanooga, TN 37406

SHIPPING OPTIONS
Most orders are shipped via UPS whenever possible, however, larger products are shipped via motor freight.
Shipping charges are prepaid and added to your invoice and based on shipping to a commercial address, such as a hospital or physical therapy office.

RESIDENTIAL DELIVERIES: IF YOU ARE SHIPPING TO A RESIDENTIAL ADDRESS, ADDITIONAL CHARGES APPLY. OUR FREIGHT CARRIERS DO NOT PERFORM HOME INSIDE DELIVERIES; WE ONLY OFFER THIS SERVICE TO BUSINESS ADDRESS DELIVERIES.

Motor Freight LTL (Less Than Truckload) Shipments - It is your responsibility to prepare and arrange for your own receiving, unpacking, assembly (if required), placement of merchandise and removal/disposal of debris.

Tartan Group covers the cost of this additional service only:

Lift Gate Service - If your facility does not have a loading dock, a special truck with a hi-lo platform will be dispatched to make the delivery in order to bring your product(s) down to street level.

You may, however, request to include these additional services (PLEASE CALL 800-279-5955 TO ADD ONE OR BOTH SERVICES TO YOUR ORDER).

24 Hour Advance Notice (ADDITIONAL COST $25) - Where the trucking company calls you in advance to notify you of when they will deliver the product(s). Warning, this added service can slow down your order between 1-3 days.
Inside Delivery (ADDITIONAL COST $125) - Where the trucker brings your merchandise within the first threshold of the building. IMPORTANT: You must be sure that your doorway will accommodate the size of each product or else the driver cannot perform the inside delivery.

Please allow up to 4-6 weeks delivery time for furniture, mats, capital equipment & any products with custom colors.

Please call Tartan Group at 1-800-279-5955 for shipping quotes and estimated lead times.

IMPORTANT: CUSTOMERS ARE RESPONSIBLE FOR ANY RE-DELIVERY FEES or RE-DIRECT FEES TO AN ADDRESS OTHER THAN WHAT IS STATED AS THE SHIP-TO ADDRESS ON YOUR ORDER.

ORDER CANCELLATIONS OR REFUSAL TO RECEIVE DELIVERIES: IF YOU CANCEL YOUR ORDER AFTER A PRODUCT HAS ALREADY SHIPPED TO YOU OR YOU REFUSE TO RECEIVE YOUR DELIVERY, YOU ARE RESPONSIBLE FOR ALL FEES INCURRED UP TO THAT POINT, WHICH INCLUDES, BUT IS NOT LIMITED TO: DELIVERY CHARGES, RETURN DELIVERY CHARGES, RESTOCKING FEES AND ADMINISTRATIVE FEES).

DAMAGED GOODS:
Damaged or short shipments must be reported within 48 hours of receiving the order.
Inspect all cartons for damage immediately upon receiving. If a shipment arrives damaged or if the box appears damaged, YOU MUST DO THE FOLLOWING:

Note damage on the delivery bill and have the driver sign it, acknowledging the damage.
Contact Tartan Group Customer Service within 48 hours of receiving shipment at 1-800-279-5955 to start processing an insurance claim. An order will be entered at that time to replace the merchandise.
Save the container and merchandise for inspection.

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